Return Policy

At Amileia Shop, we want you to shop with confidence. This Refund & Return Policy applies to orders placed on amileiashop.com and delivered within the United States.

1. Return Window

We accept returns and exchanges within 30 days from the date of delivery.

We accept returns for both:

• Defective products
• Non-defective products

We also accept exchanges within the same 30-day period.

2. Eligible Product Condition

Returned items may be in new or slightly used condition.

To be eligible for a return or exchange, the item must not be:

• Intentionally damaged
• Heavily used beyond normal inspection or light use
• Missing essential parts not caused by our error

3. Return Method

Returns and exchanges are handled by mail.

Please contact us first before sending any item back. After your request is reviewed and approved, we will send you:

• A free downloadable return label
• Return instructions
• The correct return address for your approved return

Returns sent without prior approval may be delayed or denied.

4. Return Shipping Fees and Restocking Fees

• Return label: Free
• Restocking fee: No cost

You will not be charged a restocking fee for approved returns or exchanges.

5. How to Start a Return or Exchange

To request a return or exchange, please contact our support team at:

Email: [email protected]
Phone: +1 317 205 1232
Address: 78 Cumberlin Dr Apt 102, Toccoa, GA 30577, USA
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Please include the following information in your request:

• Order number
• Full name used on the order
• Email address used at checkout
• Reason for the return or exchange
• Clear photos of the item and packaging if the item is defective, damaged, or incorrect

Our team will review your request and provide the next steps.