At Amileia Shop, every item is crafted specifically for our customers. Because our products are made to order, there is a short window during which you can cancel or modify your order.
You have four hours from the time you place your order to request a cancellation or make changes. Within this four-hour window, you may ask to:
To cancel or modify an order, please reach out to us as soon as possible. You can contact us via our Contact Us page or by emailing [email protected]. Please include your:
Once the four-hour window has passed, your order may enter processing or production, and changes or cancellations might no longer be possible. This includes any adjustments to product size, color, quantity, or the shipping address.
It’s the customer’s responsibility to provide an accurate and complete shipping address at checkout. We cannot be held responsible for delivery issues, delays, or failed deliveries caused by incorrect or incomplete address information. If you notice an error in your shipping details, please contact us immediately within the four-hour change period.
If a package is returned because of an incorrect or undeliverable address, we can offer reshipment once the customer confirms the correct address and covers any applicable reshipping costs.
This policy applies solely to cancellations and order changes before shipment. For information on returns, exchanges, or refunds after delivery, please see our Refund & Return Policy.
For any questions or concerns regarding cancellations or order changes, you can reach us at:
Amileia Shop
78 Cumberlin Dr Apt 102 Toccoa, GA 30577 United States
Email: [email protected]
Phone: +1 317 205 1232
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
We’re here to help and will do our best to accommodate your requests within the stated window